Most prospects ask a version of these in the first fifteen minutes. The answers below are the same ones we give there.
i.Who actually shows up on site?
A seasoned practitioner with real plant-floor leadership experience, embedded on your floor for the duration. The right practitioner is matched to the engagement type — MOS work, centerlining, or maintenance & reliability. Never a junior associate learning on your dime.
ii.How long is a typical engagement?
A gap assessment is four days on site, with the executive readout delivered on day four. MOS / supervisor-routine work typically runs eight to sixteen weeks of on-site cadence. Centerlining & downtime attack runs eight to sixteen weeks. Maintenance & Reliability program builds typically run sixteen to twenty-four weeks. Ongoing follow-up is available on retainer.
iii.Where do you work?
On site, nationwide — we travel to your facility for the time we're with you. Multi-site network engagements are routine.
iv.What do we walk away with?
For an assessment: an executive readout deck with maturity scores across twelve pillars, a prioritized recommendation roadmap, and a quick-wins register. For execution work: documented standards, leader routines, a KPI scoreboard, and supervisors trained to run the system in our absence.
v.Is this a report-and-leave engagement, or do you stay?
Either, by design. Some clients want only the diagnostic and choose to execute internally. Most ask us to stay through the first phase of implementation so the routines lock in before we step back. We never aim to embed permanently.
vi.What does it cost?
Fees scale with engagement length and site complexity. We quote per scope rather than per hour, so you know the number before we start. Start with a fifteen-minute call — we will give you a directional range before you commit to anything.